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Advancements such as the Internet of Things, Artificial Intelligence and Data Analytics help retailers to gain insight on industry trends
Virtual and Augmented Reality will enable retailers to provide unique and one-of-a-kind services and promote customer satisfaction and retention. As
Customer relationship management systems promote operational efficiency throughout the organization. As a result, more than 40 percent of the business
Artificial Intelligence enables firms in generating creative and innovative strategies to stay at the forefront of digital developments and incorporate
Loyalty programs encourage businesses to provide benefits specifically tailored to match the preferences of their regular customers. These benefits would
More than 70 percent of the customers consider ‘shopping experience’ as the most crucial factor in driving retail sales. As
Businesses must also introduce technological advancements to monitor customer journey and gain insights on how it can be improved. The
According to market research, over 35 percent of businesses experienced lost sales opportunities due to issues with optimal inventory management.
Chatbots interact with shoppers on product information and respond to any queries, thus, building strong customer relationships. As a result,
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